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ICG Corporation is a wholesale fastener master distributor, importer and manufacturer's agent.
We do not collect retail taxes and cannot ship to individuals;
you
must have a valid business registration and tax I.D. number for your
state in order to do business with us.
How are inquiries, quotations and
purchase orders placed from this website?
◘ We ask that all companies that do not have an active
account with ICG to place their initial inquiries for product pricing and stock
availability via our e-mail links to our technical sales department on this website. Our fax number
is also displayed prominently on most pages for inquiries and quotes.
Phone calls placed to our corporate office will be referred to these contact
channels; no quotes or other information are given out via the telephone to
parties that are not active current customers of ICG Corporation.
◘ Our payment terms include:
- Open account, net 30 day
terms (on approved credit)
- C.O.D.
- For credit card orders, please contact us
regarding payments via bank transfer or credit card through PayPal.
◘ When making inquiries, please include the ICG part number and
quantity desired. Sorry, inquiries that do not provide sufficient basic
information cannot be answered.
◘ Please note also that we do not ship to individuals and
are not equipped to process small orders. ICG has a $50 total order minimum; some
electrical products and made-to-order nylon hardware items will have production quantity minimums
of between 250 and 5,000 pieces, depending on the part. Certain line item
minimums may also apply; we do not break standard package quantities. In these
cases, we'll advise you of all relevant
information when replying to your inquiry.
How do you ship orders?
We ship exclusively via Federal Express.
We're happy to ship billing the freight charges to your FedEx account if
desired; please provide a valid FedEx Ground account number (for ground
shipments) or Federal Express account number for air shipments at the time of
order. Please note that you can have a FedEx account number and not be
"ground eligible"; your FedEx account rep can verify your ground eligible
status, or we can do it. For local customers, will calls are available on
a "by appointment" basis.
How long does it take to ship?
For stock items, the first order can take from 1 to 3
business days to ship, depending on your chosen method of payment. Special
"make-to-order" production items can take up to 6 weeks lead time; we'll advise
you of stock status at the time of your inquiry. New "open accounts" can
take two business days to clear credit reporting; C.O.D. orders usually ship the
next business day. All shipments are sent F.O.B. Mukilteo, Washington and are
insured when valued above $125. For customers with approved credit, orders
usually ship the same or next business day.
What kind of company is ICG Corporation?
ICG Corporation imports, maintains consigned inventory on or purchases large quantities of fastener products from manufacturers that typically would not be able to meet the service level, pricing and delivery expectations of many "just-in-time" distributors or OEM's. We also
specialize in certain types of fastener products, have outstanding
technical product knowledge in these lines and can offer value added services that factories
and other distributors couldn't attempt to respond to. Our 98% fill rate means that for the most part, backorders are non-existent here. Our sales markets include industrial and specialty distributors as well as manufacturers.
ICG Corporation selects product lines primarily based upon customer
input, response and competitive market research; we provide product lines to our customers that have not been either easily accessed or completely offered in the marketplace through traditional channels.
For example, take nylon cable ties. While "zip ties" are not very difficult to obtain in general, ICG goes above and beyond by being able to offer over 500 different sizes, styles and colors of cable ties from
the four best U.S. and Asian manufacturers. We also maintain stock on
several different colors of cable ties in 5 sizes (and can offer custom coloring on most nylon products). That means that you're not limited to one factory's product line; we can supply you, in one stop, with thousands of different items at very competitive prices. If your customer (or your company) doesn't care for one factory's cable tie design (and they are all somewhat slightly different in design), we have several others to offer. We can also offer application suggestions, design assistance and other value added services as well.
Why deal with ICG instead of going
directly to "a factory"!
You may be unable to access a complete product line, getting poor service, poor pricing, receiving inferior products, waiting too long for delivery, or a combination of any of these things. No one factory can provide you with a complete line like ICG can; for example, look at the range of cable tie sizes
and large nylon insert locknuts that we offer. This is why we say that
no one can offer you the extensive product line from which to choose from worldwide that we can....in one stop.
We believe that there's more to the cost of doing business with a company than the dollar amount at the bottom of the purchase order. What good is
the "price" if your vendor can't deliver, doesn't have what you need readily available or the product is of inferior quality?
For instance,
we carry four different
manufacturer's lines of cable ties; three are U.S. manufactured, one from China.
We also carry a domestic as well as import line of grade 8 Nylon Insert
Locknuts; whichever you choose, we stand behind the quality of the products we
sell and will not do business with any vendors that do not mirror our emphasis
on quality over "price". Our specifications demand that even our most competitively priced imported
line of cable ties come from a manufacturer that is ISO 9002 registered.
Further, we don't only stock the routine items; we
also carry many of the hard-to-find sizes in each product group as well.
Does your supplier stock
18 colors of cable ties? How about 250 pound 1/2" wide lashing ties in seven sizes? Tefzel and Halar material Plenum rated ties? We do. If you've dealt with some of these factories, you know how frustrating they can be. Poor customer service, poor
lead times and delivery, poor product knowledge,
extraordinarily high order minimums. Why put up with it? Try ICG the next time you need fastening products.
What else can you do for us?
Aside from supplying you quickly with the highest quality products at reasonable prices, we offer special services for volume customers such as just-in-time delivery, nylon coloring, bar coding, private
bag labeling, custom packaging and a lot more. Call or e-mail us today for more information on how we can put together a competitive program for you.
Try us!
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more.....
Click here
to go to the ICG catalog page to download product catalog file sections |